For 20+ years we’ve been honored to work with some of the Midwest’s best companies, adding to their growth and profitability through strategic use of software and information technology. We specialize in Accounting/ERP systems powerful enough for today’s demanding small-to-mid size company environment, as well as integrated Customer Relationship Management (CRM) systems to enable today’s busy sales professionals to manage any size prospect database. We are also proud to having become the Cloud Computing center of choice for the SMB company to host its mission-critical apps and IT services.

We’re not about technology for technology’s sake but keeping our clients remain competitive and efficient in today’s rapidy changing, demanding marketeplace.  That’s how we’ve been able to maintain some of the highest customer feedback ratings and customer retention rates in the industry.

Customer Relationship Management (CRM)

The goal of any business to acquire and keep customers. Customers are the lifeblood of any business; if you don’t have them, everything else in the organization - the machines, the employees, the coffee maker - loses their value and the company must shut down. You can’t overstate the value of loyal, happy customers to the organization. That is one of the ways we assist our client companies grow their sales and profitability through the strategic use of CRM software.

Our clients don’t wait around for the phone to ring. They know that sales is not a mysterious process, but a series of repeatable, predictable steps that can be built into a template and implemented into a system. Through our sister company, Midwest CRM, We show you how to:

• Manage a prospect database
• Track contact history
• Sales Force Automation (SFA) tools to reduce salesmen administrative tasks
• Schedule calls and appointments
• Manage email marketing campaigns
• Setup and operate Customer Service departments

Rosman Computing/Midwest CRM is the Chicago representative of Maximizer CRM, the “Go Anywhere” CRM/Contact Management system with over 1 million licenses sold and 120,000 customers. Other CRM systems force you to choose between an internally hosted Windows application or a web-hosted browser application. With Maximizer, you get the best of both worlds. We install the program as a Windows application on your company’s server, while you can also host a Web interface to the same prospect database accessible from any Internet location. And with the Blackberry MaxMobile app, your sales team will also have access to the latest real-time prospect contact information.

A CRM implementation can be tricky; it’s not just about installing the software. To make it a success, it requires an experienced Project Leader and the right mix of training, user adoption strategies, sales acumen and attitude. That’s what makes our CRM installations successful.

Download a free Maximizer CRM sales brochure.

Give us a call at 312-226-0105 and let’s discuss your target sales goals for this year and how we can help you meet them.